The Legal Ombudsman has begun publishing anonymous case studies as part of a drive to improve client service and complaints-handling by law firms. The published complaints have been broken down into areas of law. Complaints revealed so far include a criminal defendant who felt his lawyers were not following his instructions properly to get new evidence for an appeal against his conviction. In another case, a family law firm took seven years to process an order that was supposed to have been completed within eight weeks. The publication forms part of LeO’s plan to increase the amount of information available to the public about complaints against law firms. However, the ombudsman was criticised last year by the Legal Services Consumer Panel for delaying plans to publish information that identifies firms that have had complaints made against them. The complaints information can be found on the LeO website.
Session ID: 2020-09-17:3acf5b7ce46995a16a8ba082 Player ID: videojs-brightcove-player-672358-3896626196001 OK Close Modal DialogCaption Settings DialogBeginning of dialog window. Escape will cancel and close the window.TextColorWhiteBlackRedGreenBlueYellowMagentaCyanTransparencyOpaqueSemi-TransparentBackgroundColorBlackWhiteRedGreenBlueYellowMagentaCyanTransparencyOpaqueSemi-TransparentTransparentWindowColorBlackWhiteRedGreenBlueYellowMagentaCyanTransparencyTransparentSemi-TransparentOpaqueFont Size50%75%100%125%150%175%200%300%400%Text Edge StyleNoneRaisedDepressedUniformDropshadowFont FamilyProportional Sans-SerifMonospace Sans-SerifProportional SerifMonospace SerifCasualScriptSmall CapsDefaultsDoneClose Modal DialogThis is a modal window. This modal can be closed by pressing the Escape key or activating the close button.Aubrun coach Bruce Pearl was not pleased with his team’s rebounding and defense in a 90-59 loss at Colorado. Play VideoPlayMuteCurrent Time 0:00/Duration Time 0:00Loaded: 0%0:00Progress: 0%0:00 Progress: 0%Stream TypeLIVERemaining Time -0:00 Playback Rate1ChaptersChaptersdescriptions off, selectedDescriptionssubtitles off, selectedSubtitlescaptions settings, opens captions settings dialogcaptions off, selectedCaptionsAudio TrackFullscreenThis is a modal window. The Video Cloud video was not found. Error Code: VIDEO_CLOUD_ERR_VIDEO_NOT_FOUND
LAS VEGAS — Defending champion BYU was picked for second place and Utah was picked to finish fourth in Tuesday’s preseason poll for Mountain West Conference men’s basketball teams.Among the women, Utah was picked to defend its title, while BYU was predicted to finish fifth in the media polls.UNLV, which won the MWC men’s tournament, was selected No. 1 by the 24 voters, collecting 16 first-place votes and 206 points. BYU got five first-place votes and 181 points, followed by San Diego State with three first-place votes and 170 points. Utah received 148 points, ahead of New Mexico with 132. Wyoming, Air Force, Colorado State and TCU rounded out the pack.BYU senior Lee Cummard was selected as the preseason co-player of the year along with UNLV’s Wink Adams. Joining those two on the preseason all-MWC team are Utah’s Luke Nevill, San Diego State’s Lorenzo Wade and Wyoming’s Brandon Ewing.On the women’s side, Utah’s Morgan Warburton was selected as the preseason player of the year and teammate Kalee Whipple joined her on the preseason all-conference team along with San Diego State’s Paris Johnson and Jene Morris and TCU’s Helena Sverrisdottir. BYU’s Kristen Riley was selected as preseason freshman of the year.The Ute women received 16 first-place votes and 206 points, ahead of San Diego State with 184 and TCU with 161. New Mexico was picked for fourth, followed by BYU, Wyoming, UNLV, Colorado State and Air Force.
Games to watch, even if Jazz aren’t good SALT LAKE CITY — The Utah Jazz will open the 2014-15 season at home against the Houston Rockets Oct. 29 and end the season six months later against the Rockets in Houston on April 15.In between, they’ll play every team in the NBA at least once at home and on the road and most Western Conference teams twice at home and on the road.Highlighting the home schedule will be games Nov. 5 against the revamped Cleveland Cavaliers with LeBron James and Feb. 28 against No. 2 draft pick Jabari Parker and the Milwaukee Bucks. The Jazz will also get two home games against the defending NBA champion San Antonio Spurs, on Dec. 9 and Feb. 23, and two against Kobe Bryant and the L.A. Lakers, Jan. 16 and Feb. 25.The Nov. 5 game against Cleveland will be Utah’s fifth of the season, following a road game Oct. 30 at Dallas, a home game Nov. 1 against Phoenix and a road game at the L.A. Clippers Nov. 3. Cleveland will come to Utah the night after playing in Portland. The Cavs open at home against New York on Oct. 30, then play at Chicago Oct. 31 and Portland Nov. 4.The Jazz schedule looks very similar to recent years with three major Eastern road trips in early November, pre-Christmas and early March.The first is a week-long five-gamer with games in Detroit Nov. 9, Indiana Nov. 10, Atlanta Nov. 12, New York Nov. 14 and Toronto Nov. 15.The annual pre-Christmas trip stretches to nine days beginning Dec. 14 in Washington and ending Dec. 22 in Memphis. In between, the Jazz play at New Orleans Dec. 16, Miami Dec. 17, Orlando Dec. 19 and Charlotte Dec. 20.The March trip starts in Memphis March 3 and includes games at Boston March 4, Philadelphia March 6 and Brooklyn March 8.The longest homestand of the season comes right after that trip as the Jazz come home for five games in nine days beginning with New York on March 10 and finishing with Washington March 18.The Jazz play two home-and-home games with every team in their division, but play just three games against Western Conference teams San Antonio and Los Angeles (two home, one road) and Phoenix and Sacramento (one home, two road).The most popular day for Jazz games this year will be Wednesday with 10 home games and eight road games. Last year, Friday was the big day with 21 total games (eight home).One big change is the number of Monday night home games with just eight this year compared to 14 last year. The Jazz will play seven road games on Monday.Like last year, the Jazz have no Sunday home games and five Sunday road games. Also like last year, the Jazz play just one Thursday night home game (March 12 against Houston), although they have three Thursday road games after none last year.The Jazz also have one more home game on Fridays and Saturdays over last year with eight on Friday and nine on Saturday and 16 in all on the weekend days.By month, the Jazz slate is very balanced with seven home games and eight road games in November and December, eight home games and seven road games in January, six home games and five road games in February and eight home and with eight away in March and four home and four away in April.The All-Star break will be longer this year with eight days off between a Feb. 11 game in Dallas and a Feb. 20 home game with Portland.This marks the third straight year the Jazz are opening the regular season at home after opening with Oklahoma City last year and Dallas the previous year. Before that, the Jazz opened on the road three years in a row.Three Jazz games are scheduled for national television, including New Orleans at home on Nov. 22, at Brooklyn on March 8 and at home against Washington on March 18. The first two are on NBA-TV and the third on ESPN. Related